Personal data & GDPR compliance
Personal data & GDPR compliance
Last updated: October 18, 2025
1. Your rights
Under the GDPR, you have:
- the right of access,
- the right to rectification,
- the right to erasure,
- the right to object,
- the right to portability,
- the right to withdraw consent.
Request: privacy@nexoris.com
2. Retention period
- Form submissions: 3 years
- IT services company & partner client data: 3 years after end of relationship
- Analytics cookies (Matomo): 13 months maximum
3. Subcontractors
- Only GDPR-compliant providers, located in the EU
- Hosting: Clever Cloud SAS
- CRM: Pipedrive
- Automation: Elay
- Analytics: self-hosted Matomo
4. Security
- European hosting
- Restricted access controls
- Regular updates
- Systematic backup encryption
5. Complaints
In case of a dispute, you may contact the CNIL: www.cnil.fr
3 Place de Fontenoy, TSA 80715 - 75334 Paris Cedex 07